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Symptom

Crystal Reports XI is installed on your computer. You need to manually uninstall Crystal Reports XI for one of the following reasons:

To remove software, you need to follow these specific directions for Windows 7 and Windows Vista: Open the Control Panel. From beneath the Programs headings, choose Uninstall a Program. Select the program you want to remove. Click the Uninstall button on the toolbar. To delete a registry key with a.reg file, put a hyphen (-) in front of the RegistryPath in the.reg file. For example, to delete the Test subkey from the following registry key: HKEYLOCALMACHINE Software.

• To verify that all Crystal Reports XI components have been completely removed prior to installing a later version of Crystal Reports.
• To remove the remaining Crystal Reports XI components that have not been removed using the 'Add/Remove Programs' command (Start > Settings > Control Panel).
• To remove the remaining Crystal Reports XI components that have not been removed using the Setup.exe file from Crystal Reports XI installation CD.

Resolution

Before getting started, uninstall Crystal Reports XI by launching the Setup.exe file from the installation CD or by using the 'Add/Remove Programs' command. If either of these methods fails to remove all Crystal Reports directories, files and registry keys, then continue with the resolution of this article.

1. Tech support scams are an industry-wide issue where scammers trick you into paying for unnecessary technical support services. You can help protect yourself from scammers by verifying that the contact is a Microsoft Agent or Microsoft Employee and that the phone number is an official Microsoft global customer service number.
2. The built-in scan engine will scan and delete all the left associated files, folders and registry items after the de-installation, making sure the software is completely removed from your computer. Forced Uninstall removes any stubborn software.
3. From the same window used to create the registry backup, you can edit the registry to bypass a program's trial period. In the left pane, search for 'HKEYLOCALMACHINE Software' and select it to display a list.

How To Delete Trial Software Registry Locations Near Me

WARNING: This resolution can be applied if Crystal Reports XI is the only software installed on the computer that uses the Business Objects directories, files and registry keys.

For example, Crystal Analysis, Crystal Enterprise and BusinessObjects Enterprise XI are applications that may share the same directories, files and registry keys. Removing these directories, files and registry keys may cause other software to function incorrectly.

1. To manually uninstall Crystal Reports XI, delete the following directories:

• C:Program FilesCommon FilesBusiness Objects3.0
• C:Program FilesBusiness Objects

NOTE: Do not remove the directory C:Program FilesCommon FilesBusiness Objects3.0 if you have BusinessObjects Enterprise XI or Crystal Reports Server XI installed. These files are shared by both applications and removal of these files will cause Business ObjectsEnterprise XI and Crystal Reports Server XI to function incorrectly.

WARNING: The following resolution involves editing the registry. Using the Registry Editor incorrectly can cause serious problems. Use the Registry Editor at your own risk. Refer to Note 1323322 for more information.

2. Delete the following registry keys: /sketchup-free-download-for-mac-os-x-1068.html.

• HKEY_LOCAL_MACHINESOFTWAREBusiness ObjectsSuite 11.0Crystal Reports
• HKEY_CURRENT_USERSoftwareBusiness ObjectsSuite 11.0Crystal Reports
• HKEY_USERSS-#-#-##-..-####SoftwareBusiness ObjectsSuite 11.0Crystal Reports

How To Delete Trial Software Registry Locations Using

The number signs (#) represent a series of numbers that are different on each computer.

After making changes to the registry, restart the affected service or application as required.

Keywords

UNINSTALL CRYSTAL REPORTS XI UNINSTALL MANUAL UNINSTALL REMOVE CRXI Crystal Reports Uninstall Crystal Reports XI Manual removal , c2017464 , KBA , BI-RA-CR , Crystal Reports designer or Business View Manager , How To

Product

How To Delete Trial Software Registry Locations Without

Sometimes after uninstalling older versions of Microsoft Office some registry keys are left behind. This causes Spiceworks to think that those older versions of Office are still installed, even though the actual program files are all removed. You can follow the steps here to clean up those old registry keys so Spiceworks can get a proper inventory of the software on the machine.

NOTE: Please make a backup of Registry before making any changes to it. You can severely damage a machine if an incorrect edit is made.

4 Steps total

Step 1: Open up RegEdit

Open up RegEdit by going to Start>Run and typing 'regedit' and pressing Enter or OK. You can also enter the 'regedit' command into a Command Prompt to open up the editor.

Step 2: Locate the Office Registry Key

Microsoft stores all of the installation information for Office Products in HKEY_LOCAL_MACHINESOFTWAREMicrosoftOffice. Underneath this key you will see various version numbers, each corresponding to different versions of Office. They are as follows:

-9.0 is Office 2000
-10.0 is Office XP
-11.0 is Office 2003
-12.0 is Office 2007
-14.0 is Office 2010

Step 3: Locate the Corresponding Registration Key

Underneath each of the version number keys you should see a 'Registration' key. Depending on how many Office products you have installed (Visio, Project, etc. all will be stored underneath one of those version keys) on the machine there will be multiple hashed keys present underneath the Registration key. Each of these hashed keys should have a value underneath it called 'ProductName'. You can use this value to correctly determine which hashed key is related to the product you want to remove.

Step 4: Delete the Hashed Key

How To Delete Trial Software Registry Mac

Once you have located the correct hashed registry key, delete it. As mentioned above, though, make sure you have a good backup before doing this!

How To Delete Trial Software Registry Locations Free

Once you have performed the steps above run a scan on the device by either running a full network scan or a rescan underneath the Tools section of the device. Once the scan is complete you should see that the long deleted Office products are now gone from your Spiceworks Inventory. If the scan is still showing that the software is present, you might need to disable Incremental Scanning in Settings>Network Scan.

I hope this helps!

22 Comments

• Cayenne
  Marciab Nov 15, 2011 at 04:50pm

  Great How to.. Thanks for sharing

• Ghost Chili
  Kellanved Nov 15, 2011 at 04:55pm

  Thank you so much! Finally someone narrowed down which keys to delete! I could only recommend a general registry cleaner to others having this issue.

• Ghost Chili
  JustRob Nov 15, 2011 at 06:02pm

  Nice. Good to know exactly what to look for, when even the M$ 'fix it' doesn't get it all.

• Habanero
  Brian Steingraber Nov 15, 2011 at 11:45pm

  Office 2010 is really bad about removing these keys so this is a all too common task for me!

• Habanero
  John6020 Nov 16, 2011 at 06:14am

  Brilliant - thanks for the information.

• Serrano
  tech_freak Dec 15, 2011 at 02:03pm

  Good One.

• Serrano
  pnadon Jan 24, 2012 at 05:06pm

  Thank you!!

• Mace
  hsc5775 Apr 20, 2012 at 04:03am

  great work
  thx for share

• Serrano
  Craig Manske Apr 24, 2012 at 07:54am

  On a 64bit machine it is under HKLMSOFTWAREWow6432NodeMicrosoftOffice.

• Datil
  Paolo0111 May 17, 2012 at 05:26am

  Thank you very much, James B!

• Datil
  spike7 Aug 27, 2012 at 10:49pm

  Nice. thank you!

• Mace
  Gabrielle.L Sep 20, 2012 at 01:31pm

  Thank you for this! I've started doing Office upgrades on our workstation, and it was driving me crazy that my Spiceworks inventory showed multiple versions installed on a machine when there clearly was not.

• Jalapeno
  Dvir IT Nov 4, 2012 at 03:56pm

  It didn't do it for me a first. Until now..
  Solved!

  1. Disable Incremental Scanning in Settings>Network Scan. – Super Important!!!
  2. Use Microsoft fixit http://go.microsoft.com/?linkid=9669698
  3. Scan Device.
  Thanx a lot!
  Dvir

• Pure Capsaicin
  Justin.Davison Nov 14, 2012 at 05:04pm

  Nice one, just saw this and it is a good guide for a common issue people have.

• Datil
  Angus S-F Feb 28, 2013 at 04:38pm

  Nirsoft has a free tool to retrieve the Office keys from your domain: Produkey. It has a command-line option to '..enumerate all computers in the specified domain, and load the product key information from them.'

  Get it here:
  ProduKey - Recover lost product key (CD-Key) of Windows/MS-Office/SQL Server
  http://www.nirsoft.net/utils/product_cd_key_viewer.html

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